Insurance and Payment Questions

Contact us to verify coverage before booking in-home physical therapy. Coverage and patient responsibility depend on your plan, benefits, authorizations and the proposed service.

What to ask before a visit

  • Whether your specific plan and requested service can be accepted
  • Referral or prior-authorization requirements
  • Copay, coinsurance, deductible and any visit limits
  • Payment arrangements if a service is not covered

Keep personal information private

Start with your name, contact details and a general coverage question. Do not send policy numbers, medical records or other sensitive information through the public inquiry form. We will explain the appropriate next step.

Confirm before scheduling

This page does not represent participation with a particular insurer or promise payment by a plan. Our team will review the relevant details with you before confirming an arrangement.

Read answers for patients, facilities and therapists.